Other Services
Application Management Services
In the Intelligence Era, we will embrace machine learning and predictive technologies to achieve more than ever before. To thrive and meet ever growing customer expectations,
Nephostack staffing wing focuses on providing quality IT staffing services to assist you in acquiring the right talent for your information technology needs. Whether your IT staffing requirements are permanent, temporary or contract we provide them. We are, you can call a one-stop-shop for your IT staffing requirements.
With a large pool of technical employees and an international resourcing infrastructure, we can respond to the requirements of a client for a single resource as well as those clients who need multiple resources at multiple locations. Our active resourcing network available around the globe enables us to fulfill urgent and immediate needs of our clients.
What Nephostack Offering
Working with you to achieve results
Application Maintenance and Support
Analysts address break-fix tickets, troubleshooting, service requests, modifications, configuration and build activities, and more. We offer a full range of support solutions, from an initial Support Model Assessment, to staff augmentation, to Tier 2/3 application support, to fully outsourced Help Desk Services. We have exceptional response times, resolving incidents quickly so your users can get back to work.
Application Performance Management and Monitoring
Our experts ensure your enterprise applications are running efficiently. We continuously monitor performance metrics to proactively identify issues and implement bug fixes before they become disruptive to your business and end users.
Application Upgrades and Optimization
Each application requires various upgrades: major releases, interim updates, and other small package updates—each with a discrete fix to address a critical issue. Nephostack assists with upgrade review, assignment, tracking release note review, and testing progress. We also help ensure your applications met your business needs and consistently provide value with optimization services.
Special Projects
We provides the flexibility necessary to meet all of your unique needs—from delivery of discrete assigned tasks, to managing and executing all aspects of a project with managed services.
Why Nephostack
Working with you to achieve results
Reliability Matters
For 10 years, Nephostack has been providing the most reliable IT services and solutions
300+ Applications Supported, 110+ Clients
From leading commercial systems to homegrown systems, our analysts have experience providing reliable support across industries
Multiple Delivery Models
24x7 Remote/virtual or onsite Delivery Center Offshore/onshore Managed services Fully outsourced Blended models
Experienced Analysts
Industry-specific expertise ITIL®, PMI, and application-specific certifications Multilingual; seven languages currently supported
Value-Added Services
Legacy data archiving Continuous process improvement Service level reporting and dashboards
Engagement Management and Reporting
Dedicated executive and operational leadership and oversight Issue/change management metrics and tracking Routine status reporting Quarterly management review meetings